Where do I install the DataCove IM appliance? You must connect your DataCove IM appliance to your network in one of two ways:1. We recommend connecting DataCove IM to ONE or TWO ports on a managed switch that monitors incoming and outgoing traffic. DataCove IM can monitor traffic on either of its Ethernet ports.
2. Or, you can connect the DataCove IM appliance to your network via a passive NETWORK TAP. The TAP (we can provide this as an option) is installed in series between your Internet connection and the main switching device. The TAP is a PASSIVE device. It is invisible to your network, and will not interrupt your network in case of power failures. There are two Ethernet ports on a TAP that monitor incoming and outgoing traffic. Network Taps are available for Ethernet and Fiber based networks.
How does DataCove IM monitor network traffic? DataCove IM uses packet monitoring technology to monitor Instant Messaging data.
Does DataCove IM archive all IM data? Yes. DataCove IM archives all Instant Messaging data. Archival options include:
- SQL Database: DataCove IM can write IM data to any external SQL database.
- Flat Text Database: IM Data is written to the DataCove IM appliance's hard drive in real-time. This is DataCove IM's standard format for data storage.
- Email Transfer: DataCove IM can email data logs to an outside storage device. When the DataCove IM appliance is used with a DataCove email archival appliance, all IM data can be archived to the email appliance's WORM tape.
Does DataCove IM support static IP networks? Yes. DataCove IM is based on a Windows server platform, and can be installed on networks that utilize static IPs.
Does DataCove IM monitor file transfers? Currently No. The feature to monitor file transfers is being developed for the next version of DataCove IM.
Does DataCove IM run as a service? Currently No. DataCove runs automatically at boot and administrator login. DataCove IM will run as a service in the next product release.
